Virtual Nursing: The New Reality in Quality Care

Sue Schuelke, Sarah Aurit, Nancy Connot, Shannon Denney

Research output: Contribution to journalArticle

Abstract

The purpose of this article is to report on an innovative new model of care and the effects this model pilot program had on patient satisfaction, staff satisfaction, physician satisfaction, patient quality metrics, and financial metrics. The Virtually Integrated Care team is a model of care that leverages technology to bring an experienced expert nurse into the patients' room virtually. The advanced technology allows the virtual nurse to direct and monitor patient care, interacting with the patient through 6 core roles: patient education, staff mentoring/education, real-time quality/patient safety surveillance, physician rounding, admission activities, and discharge activities.

Original languageEnglish (US)
Pages (from-to)322-328
Number of pages7
JournalNursing administration quarterly
Volume43
Issue number4
DOIs
StatePublished - Oct 1 2019

Fingerprint

Quality of Health Care
Patient Satisfaction
Nursing
Nurses
Technology
Physicians
Patients' Rooms
Patient Education
Patient Safety
Patient Care
Education
Mentoring

Keywords

  • innovation
  • quality
  • real-time monitoring
  • technology
  • telenursing
  • virtual nurse

ASJC Scopus subject areas

  • Leadership and Management

Cite this

Virtual Nursing : The New Reality in Quality Care. / Schuelke, Sue; Aurit, Sarah; Connot, Nancy; Denney, Shannon.

In: Nursing administration quarterly, Vol. 43, No. 4, 01.10.2019, p. 322-328.

Research output: Contribution to journalArticle

Schuelke, Sue ; Aurit, Sarah ; Connot, Nancy ; Denney, Shannon. / Virtual Nursing : The New Reality in Quality Care. In: Nursing administration quarterly. 2019 ; Vol. 43, No. 4. pp. 322-328.
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