Abstract
During an action research study a collaborative business engineering approach was developed, applied, and evaluated. Key characteristic of the approach is its focus on the participative design of organizational processes and supporting information systems. Following the approach, various design activities are carried out in close cooperation with groups of stakeholders supported by a Group Support System (GSS). This paper describes and reflects on the execution of these collaborative design activities in a police organization. Lessons learned with respect to GSS and collaborative design are formulated. Key insights illustrate the stakeholders' perception of the group technology and the way in which it facilitated an efficient design process.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 161-183 |
| Number of pages | 23 |
| Journal | Group Decision and Negotiation |
| Volume | 9 |
| Issue number | 2 |
| DOIs | |
| State | Published - Jan 1 2000 |
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Keywords
- Action research
- Business engineering
- Group support systems
- Information systems design
- Organization design
ASJC Scopus subject areas
- Decision Sciences(all)
- Arts and Humanities (miscellaneous)
- Social Sciences(all)
- Strategy and Management
- Management of Technology and Innovation
Cite this
Using GSS to Design Organizational Processes and Information Systems : An Action Research Study on Collaborative Business Engineering. / de Vreede, Gert Jan; Dickson, Gary.
In: Group Decision and Negotiation, Vol. 9, No. 2, 01.01.2000, p. 161-183.Research output: Contribution to journal › Article
}
TY - JOUR
T1 - Using GSS to Design Organizational Processes and Information Systems
T2 - An Action Research Study on Collaborative Business Engineering
AU - de Vreede, Gert Jan
AU - Dickson, Gary
PY - 2000/1/1
Y1 - 2000/1/1
N2 - During an action research study a collaborative business engineering approach was developed, applied, and evaluated. Key characteristic of the approach is its focus on the participative design of organizational processes and supporting information systems. Following the approach, various design activities are carried out in close cooperation with groups of stakeholders supported by a Group Support System (GSS). This paper describes and reflects on the execution of these collaborative design activities in a police organization. Lessons learned with respect to GSS and collaborative design are formulated. Key insights illustrate the stakeholders' perception of the group technology and the way in which it facilitated an efficient design process.
AB - During an action research study a collaborative business engineering approach was developed, applied, and evaluated. Key characteristic of the approach is its focus on the participative design of organizational processes and supporting information systems. Following the approach, various design activities are carried out in close cooperation with groups of stakeholders supported by a Group Support System (GSS). This paper describes and reflects on the execution of these collaborative design activities in a police organization. Lessons learned with respect to GSS and collaborative design are formulated. Key insights illustrate the stakeholders' perception of the group technology and the way in which it facilitated an efficient design process.
KW - Action research
KW - Business engineering
KW - Group support systems
KW - Information systems design
KW - Organization design
UR - http://www.scopus.com/inward/record.url?scp=0034381622&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=0034381622&partnerID=8YFLogxK
U2 - 10.1023/A:1008758806144
DO - 10.1023/A:1008758806144
M3 - Article
AN - SCOPUS:0034381622
VL - 9
SP - 161
EP - 183
JO - Group Decision and Negotiation
JF - Group Decision and Negotiation
SN - 0926-2644
IS - 2
ER -