Unraveling the "paradox of the active user": Determinants of individuals' innovation with it-based work routines: Research-in-progress

Michelle Carter, Jeffrey Clements, Jason Bennett Thatcher, Joey George

Research output: Chapter in Book/Report/Conference proceedingConference contribution

4 Scopus citations

Abstract

As individuals become more experienced with information technologies (ITs), they become limited by well-learned behavioral routines for using an IT, which act to inhibit innovation. This "paradox of the active user" can prove problematic for organizations, which derive benefits when organizational ITs are used to their fullest potential. Thus, to advance research on individual differences and post-adoption use behaviors, this research-in-progress develops a research model examining the relationships among habit, IT mindfulness, and embeddedness of an IT-based routine on individuals' innovation with IT. Identifying factors that foster or inhibit individuals' attempts to innovate with ITs can provide actionable guidelines for designing managerial interventions to manage and maintain desired levels of user-initiated innovation in the post-adoptive context.

Original languageEnglish (US)
Title of host publication17th Americas Conference on Information Systems 2011, AMCIS 2011
Pages371-378
Number of pages8
StatePublished - Dec 1 2011
Event17th Americas Conference on Information Systems 2011, AMCIS 2011 - Detroit, MI, United States
Duration: Aug 4 2011Aug 8 2011

Publication series

Name17th Americas Conference on Information Systems 2011, AMCIS 2011
Volume1

Conference

Conference17th Americas Conference on Information Systems 2011, AMCIS 2011
CountryUnited States
CityDetroit, MI
Period8/4/118/8/11

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Keywords

  • Habit
  • IT innovation
  • IT usage
  • Individual differences
  • Mindfulness
  • Post-adoption
  • Routine

ASJC Scopus subject areas

  • Computer Science Applications
  • Computer Networks and Communications
  • Information Systems
  • Library and Information Sciences

Cite this

Carter, M., Clements, J., Thatcher, J. B., & George, J. (2011). Unraveling the "paradox of the active user": Determinants of individuals' innovation with it-based work routines: Research-in-progress. In 17th Americas Conference on Information Systems 2011, AMCIS 2011 (pp. 371-378). (17th Americas Conference on Information Systems 2011, AMCIS 2011; Vol. 1).