Shouldering a silent burden: The toll of dirty tasks

Benjamin E. Baran, Steven G. Rogelberg, Erika Carello Lopina, Joseph A. Allen, Christiane Spitzmüller, Mindy Bergman

Research output: Contribution to journalArticle

20 Citations (Scopus)

Abstract

Dirty work involves tasks that are stigmatized owing to characteristics that the public finds disgusting, degrading, or objectionable. Conservation of resources theory suggests such experiences should induce strain and decreased work satisfaction; social identity theory suggests such work should lead to strong psychological investment in the work, among other outcomes. Integrating these two perspectives, this study hypothesizes and presents quantitative evidence from 499 animal-shelter workers, demonstrating how dirty-work engagement relates to higher levels of strain, job involvement, and reluctance to discuss work while negatively influencing work satisfaction. Additionally, this study takes a unique perspective on dirty work by focusing on dirty tasks within a dirty-work occupation. The data suggest meaningful differences between the outcomes of dirty-task frequency and dirty-task psychological salience, providing additional insight into the complexity of stigmatized occupations and ways in which future research and theory benefit as a result.

Original languageEnglish (US)
Pages (from-to)597-626
Number of pages30
JournalHuman Relations
Volume65
Issue number5
DOIs
StatePublished - May 1 2012

Fingerprint

work satisfaction
Conservation
Animals
occupation
Psychological
Burden
Work satisfaction
conservation
animal
worker
resources
evidence
Social identity theory
Job involvement
Conservation of resources
Work engagement
Workers
Shelter
Social Identity Theory
Resources

Keywords

  • animal euthanasia
  • animal shelters
  • burnout
  • coping
  • dirty tasks
  • dirty work
  • identity
  • job involvement
  • management
  • psychology
  • social identity
  • strain
  • stress

ASJC Scopus subject areas

  • Arts and Humanities (miscellaneous)
  • Social Sciences(all)
  • Strategy and Management
  • Management of Technology and Innovation

Cite this

Baran, B. E., Rogelberg, S. G., Lopina, E. C., Allen, J. A., Spitzmüller, C., & Bergman, M. (2012). Shouldering a silent burden: The toll of dirty tasks. Human Relations, 65(5), 597-626. https://doi.org/10.1177/0018726712438063

Shouldering a silent burden : The toll of dirty tasks. / Baran, Benjamin E.; Rogelberg, Steven G.; Lopina, Erika Carello; Allen, Joseph A.; Spitzmüller, Christiane; Bergman, Mindy.

In: Human Relations, Vol. 65, No. 5, 01.05.2012, p. 597-626.

Research output: Contribution to journalArticle

Baran, BE, Rogelberg, SG, Lopina, EC, Allen, JA, Spitzmüller, C & Bergman, M 2012, 'Shouldering a silent burden: The toll of dirty tasks', Human Relations, vol. 65, no. 5, pp. 597-626. https://doi.org/10.1177/0018726712438063
Baran BE, Rogelberg SG, Lopina EC, Allen JA, Spitzmüller C, Bergman M. Shouldering a silent burden: The toll of dirty tasks. Human Relations. 2012 May 1;65(5):597-626. https://doi.org/10.1177/0018726712438063
Baran, Benjamin E. ; Rogelberg, Steven G. ; Lopina, Erika Carello ; Allen, Joseph A. ; Spitzmüller, Christiane ; Bergman, Mindy. / Shouldering a silent burden : The toll of dirty tasks. In: Human Relations. 2012 ; Vol. 65, No. 5. pp. 597-626.
@article{801800e4f0ac41818b86c46568fb7e35,
title = "Shouldering a silent burden: The toll of dirty tasks",
abstract = "Dirty work involves tasks that are stigmatized owing to characteristics that the public finds disgusting, degrading, or objectionable. Conservation of resources theory suggests such experiences should induce strain and decreased work satisfaction; social identity theory suggests such work should lead to strong psychological investment in the work, among other outcomes. Integrating these two perspectives, this study hypothesizes and presents quantitative evidence from 499 animal-shelter workers, demonstrating how dirty-work engagement relates to higher levels of strain, job involvement, and reluctance to discuss work while negatively influencing work satisfaction. Additionally, this study takes a unique perspective on dirty work by focusing on dirty tasks within a dirty-work occupation. The data suggest meaningful differences between the outcomes of dirty-task frequency and dirty-task psychological salience, providing additional insight into the complexity of stigmatized occupations and ways in which future research and theory benefit as a result.",
keywords = "animal euthanasia, animal shelters, burnout, coping, dirty tasks, dirty work, identity, job involvement, management, psychology, social identity, strain, stress",
author = "Baran, {Benjamin E.} and Rogelberg, {Steven G.} and Lopina, {Erika Carello} and Allen, {Joseph A.} and Christiane Spitzm{\"u}ller and Mindy Bergman",
year = "2012",
month = "5",
day = "1",
doi = "10.1177/0018726712438063",
language = "English (US)",
volume = "65",
pages = "597--626",
journal = "Human Relations",
issn = "0018-7267",
publisher = "SAGE Publications Ltd",
number = "5",

}

TY - JOUR

T1 - Shouldering a silent burden

T2 - The toll of dirty tasks

AU - Baran, Benjamin E.

AU - Rogelberg, Steven G.

AU - Lopina, Erika Carello

AU - Allen, Joseph A.

AU - Spitzmüller, Christiane

AU - Bergman, Mindy

PY - 2012/5/1

Y1 - 2012/5/1

N2 - Dirty work involves tasks that are stigmatized owing to characteristics that the public finds disgusting, degrading, or objectionable. Conservation of resources theory suggests such experiences should induce strain and decreased work satisfaction; social identity theory suggests such work should lead to strong psychological investment in the work, among other outcomes. Integrating these two perspectives, this study hypothesizes and presents quantitative evidence from 499 animal-shelter workers, demonstrating how dirty-work engagement relates to higher levels of strain, job involvement, and reluctance to discuss work while negatively influencing work satisfaction. Additionally, this study takes a unique perspective on dirty work by focusing on dirty tasks within a dirty-work occupation. The data suggest meaningful differences between the outcomes of dirty-task frequency and dirty-task psychological salience, providing additional insight into the complexity of stigmatized occupations and ways in which future research and theory benefit as a result.

AB - Dirty work involves tasks that are stigmatized owing to characteristics that the public finds disgusting, degrading, or objectionable. Conservation of resources theory suggests such experiences should induce strain and decreased work satisfaction; social identity theory suggests such work should lead to strong psychological investment in the work, among other outcomes. Integrating these two perspectives, this study hypothesizes and presents quantitative evidence from 499 animal-shelter workers, demonstrating how dirty-work engagement relates to higher levels of strain, job involvement, and reluctance to discuss work while negatively influencing work satisfaction. Additionally, this study takes a unique perspective on dirty work by focusing on dirty tasks within a dirty-work occupation. The data suggest meaningful differences between the outcomes of dirty-task frequency and dirty-task psychological salience, providing additional insight into the complexity of stigmatized occupations and ways in which future research and theory benefit as a result.

KW - animal euthanasia

KW - animal shelters

KW - burnout

KW - coping

KW - dirty tasks

KW - dirty work

KW - identity

KW - job involvement

KW - management

KW - psychology

KW - social identity

KW - strain

KW - stress

UR - http://www.scopus.com/inward/record.url?scp=84860503887&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84860503887&partnerID=8YFLogxK

U2 - 10.1177/0018726712438063

DO - 10.1177/0018726712438063

M3 - Article

AN - SCOPUS:84860503887

VL - 65

SP - 597

EP - 626

JO - Human Relations

JF - Human Relations

SN - 0018-7267

IS - 5

ER -