Prescriptive workflow design for collaboration-intensive processes using the collaboration engineering approach

Amit V. Deokar, Gwendolyn L. Kolfschoten, Gert Jan De Vreede

Research output: Contribution to journalArticle

14 Citations (Scopus)

Abstract

Modern organizations are investing in organizational process coordination tools such as collaboration support systems and workflow management systems for better decision-making and business process execution. However, these systems are deployed in a standalone manner with the result that business processes that span these systems are highly fragmented. Work processes are designed and managed independently for each system, resulting in large administration overheads to coordinate activities in business processes that use these systems. Lack of a structured approach to modeling and designing collaborative work processes has been attributed as a primary reason for this disconnect. In this regard, this paper reports on the advances in the area of Collaboration Engineering and its applicability in designing collaborative workflows that can lead to a unified approach for designing organizational processes consisting of interleaved individual and collaborative tasks. The paper also motivates the need for an interface between the workflow activities and the more detailed collaboration support prescriptions.

Original languageEnglish (US)
Pages (from-to)11-20
Number of pages10
JournalGlobal Journal of Flexible Systems Management
Volume9
Issue number4
DOIs
StatePublished - Jan 1 2008

Fingerprint

Collaboration engineering
Business process
Organizational processes
Modeling
Decision-making process
Workflow management system
System management
Collaborative work
Prescription
Investing

Keywords

  • Collaboration
  • Collaboration engineering
  • Flexibility
  • Process design
  • Thinklet
  • Workflow

ASJC Scopus subject areas

  • Business and International Management
  • Strategy and Management

Cite this

Prescriptive workflow design for collaboration-intensive processes using the collaboration engineering approach. / Deokar, Amit V.; Kolfschoten, Gwendolyn L.; De Vreede, Gert Jan.

In: Global Journal of Flexible Systems Management, Vol. 9, No. 4, 01.01.2008, p. 11-20.

Research output: Contribution to journalArticle

Deokar, Amit V. ; Kolfschoten, Gwendolyn L. ; De Vreede, Gert Jan. / Prescriptive workflow design for collaboration-intensive processes using the collaboration engineering approach. In: Global Journal of Flexible Systems Management. 2008 ; Vol. 9, No. 4. pp. 11-20.
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