Managerial Communication Practices in Chinese Factories: A Preliminary Investigation

Kathleen Krone, Mary Garrett, Ling Chen

Research output: Contribution to journalArticle

15 Citations (Scopus)

Abstract

This paper presents the results of a preliminary study of selected managerial communication practices in Chinese factories. Members of a delegation of Chinese managers visiting the U.S. were interviewed to explore: (a) the extent to which Chinese factories conform to a bureaucratic model of organization, and (b) factory director communication within these organization. Of particular interest were their upward and downward communication practices, and their methods for persuading and motivating workers and managing conflicts with problem employees. The results of our investigation reveal a distinctive form of bureaucracy operating within these factories. Moreover, we describe patterns of managerial communication practices that can be traced to cultural context, Chinese ideology and organizational structure of the state-owned factory in mainland China.

Original languageEnglish (US)
Pages (from-to)229-252
Number of pages24
JournalJournal of Business Communication
Volume29
Issue number3
DOIs
StatePublished - Jun 1992

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Managerial communication
Factory
Communication
Cultural context
Ideology
Mainland China
Delegation
Organizational structure
Workers
Bureaucracy
Chinese managers
Employees

ASJC Scopus subject areas

  • Business, Management and Accounting (miscellaneous)
  • Economics, Econometrics and Finance (miscellaneous)

Cite this

Managerial Communication Practices in Chinese Factories : A Preliminary Investigation. / Krone, Kathleen; Garrett, Mary; Chen, Ling.

In: Journal of Business Communication, Vol. 29, No. 3, 06.1992, p. 229-252.

Research output: Contribution to journalArticle

Krone, Kathleen ; Garrett, Mary ; Chen, Ling. / Managerial Communication Practices in Chinese Factories : A Preliminary Investigation. In: Journal of Business Communication. 1992 ; Vol. 29, No. 3. pp. 229-252.
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