It'S all in how you use it: Managers' use of meetings to reduce employee intentions to quit

Joseph E. Mroz, Joseph A. Allen

Research output: Contribution to journalArticle

5 Citations (Scopus)

Abstract

Meetings are often viewed as unnecessary, wastes of time, and overall negative experiences at work. In this study, we examined the positive side of meetings, specifically, how the relationship a manager fosters with subordinates in meetings affects those employees' intentions to quit (ITQ). Using an online survey of working adults who regularly attended meetings, we found that the relation between perceived organizational support (POS) and leader-member exchange (LMX) quality in meetings on ITQ depended on an employee's level of negative affectivity (NA). When POS or LMX in meetings was low or average, high-NA employees held significantly higher ITQ than low-NA employees. However, when POS or LMX in meetings was high, high-NA employees were no more likely to quit than low-NA employees. We provide a series of practical recommendations based on our findings that consulting psychologists can implement in their clients' meetings to address employee withdrawal cognitions.

Original languageEnglish (US)
Pages (from-to)348-361
Number of pages14
JournalConsulting Psychology Journal
Volume67
Issue number4
DOIs
StatePublished - Jan 1 2015

Fingerprint

Cognition
Psychology
Surveys and Questionnaires

Keywords

  • Leader-member exchange
  • Meetings
  • Negative affectivity
  • Perceived organizational support
  • Turnover intentions

ASJC Scopus subject areas

  • Developmental and Educational Psychology
  • Psychology (miscellaneous)

Cite this

It'S all in how you use it : Managers' use of meetings to reduce employee intentions to quit. / Mroz, Joseph E.; Allen, Joseph A.

In: Consulting Psychology Journal, Vol. 67, No. 4, 01.01.2015, p. 348-361.

Research output: Contribution to journalArticle

@article{0c87f0f0fffa48b48c2518667e01a48b,
title = "It'S all in how you use it: Managers' use of meetings to reduce employee intentions to quit",
abstract = "Meetings are often viewed as unnecessary, wastes of time, and overall negative experiences at work. In this study, we examined the positive side of meetings, specifically, how the relationship a manager fosters with subordinates in meetings affects those employees' intentions to quit (ITQ). Using an online survey of working adults who regularly attended meetings, we found that the relation between perceived organizational support (POS) and leader-member exchange (LMX) quality in meetings on ITQ depended on an employee's level of negative affectivity (NA). When POS or LMX in meetings was low or average, high-NA employees held significantly higher ITQ than low-NA employees. However, when POS or LMX in meetings was high, high-NA employees were no more likely to quit than low-NA employees. We provide a series of practical recommendations based on our findings that consulting psychologists can implement in their clients' meetings to address employee withdrawal cognitions.",
keywords = "Leader-member exchange, Meetings, Negative affectivity, Perceived organizational support, Turnover intentions",
author = "Mroz, {Joseph E.} and Allen, {Joseph A.}",
year = "2015",
month = "1",
day = "1",
doi = "10.1037/cpb0000049",
language = "English (US)",
volume = "67",
pages = "348--361",
journal = "Consulting Psychology Journal",
issn = "1065-9293",
publisher = "American Psychological Association Inc.",
number = "4",

}

TY - JOUR

T1 - It'S all in how you use it

T2 - Managers' use of meetings to reduce employee intentions to quit

AU - Mroz, Joseph E.

AU - Allen, Joseph A.

PY - 2015/1/1

Y1 - 2015/1/1

N2 - Meetings are often viewed as unnecessary, wastes of time, and overall negative experiences at work. In this study, we examined the positive side of meetings, specifically, how the relationship a manager fosters with subordinates in meetings affects those employees' intentions to quit (ITQ). Using an online survey of working adults who regularly attended meetings, we found that the relation between perceived organizational support (POS) and leader-member exchange (LMX) quality in meetings on ITQ depended on an employee's level of negative affectivity (NA). When POS or LMX in meetings was low or average, high-NA employees held significantly higher ITQ than low-NA employees. However, when POS or LMX in meetings was high, high-NA employees were no more likely to quit than low-NA employees. We provide a series of practical recommendations based on our findings that consulting psychologists can implement in their clients' meetings to address employee withdrawal cognitions.

AB - Meetings are often viewed as unnecessary, wastes of time, and overall negative experiences at work. In this study, we examined the positive side of meetings, specifically, how the relationship a manager fosters with subordinates in meetings affects those employees' intentions to quit (ITQ). Using an online survey of working adults who regularly attended meetings, we found that the relation between perceived organizational support (POS) and leader-member exchange (LMX) quality in meetings on ITQ depended on an employee's level of negative affectivity (NA). When POS or LMX in meetings was low or average, high-NA employees held significantly higher ITQ than low-NA employees. However, when POS or LMX in meetings was high, high-NA employees were no more likely to quit than low-NA employees. We provide a series of practical recommendations based on our findings that consulting psychologists can implement in their clients' meetings to address employee withdrawal cognitions.

KW - Leader-member exchange

KW - Meetings

KW - Negative affectivity

KW - Perceived organizational support

KW - Turnover intentions

UR - http://www.scopus.com/inward/record.url?scp=85032712327&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=85032712327&partnerID=8YFLogxK

U2 - 10.1037/cpb0000049

DO - 10.1037/cpb0000049

M3 - Article

AN - SCOPUS:85032712327

VL - 67

SP - 348

EP - 361

JO - Consulting Psychology Journal

JF - Consulting Psychology Journal

SN - 1065-9293

IS - 4

ER -