Improving client safety

Strategies to prevent and reduce practice errors in occupational therapy

Keli Mu, Helene Lohman, Linda S. Scheirton, Teresa M Cochran, Brenda M. Coppard, Stephanie R. Kokesh

Research output: Contribution to journalArticle

8 Citations (Scopus)

Abstract

OBJECTIVE: This qualitative focus group study investigated the strategies to prevent or reduce practice errors used by occupational therapists who practice in physical rehabilitation and geriatrics. METHOD: A total of 34 occupational therapists from four geographic regions across the United States participated in four focus groups. Participants worked in the areas of physical rehabilitation or geriatrics and had a minimum of 1 year of practice. Participants responded to open-ended, guiding questions. Data collected from the focus groups were analyzed qualitatively for themes. RESULTS: Analysis of the collected data yielded four themes related to specific strategies occupational therapists use to prevent or reduce practice errors: (1) strengthen orientation and mentoring for new therapists, (2) ensure competency through performance competency checks, (3) enhance existing or establish new safety policies and procedures, and (4) advocate for the profession and for systemic change. CONCLUSION: Findings of the study suggest that occupational therapists implement various discrete strategies to prevent or reduce practice errors and improve client safety. Occupational therapy practice and professional training must emphasize the inevitability of practice errors; the importance of orientation and training, including assertiveness training; and the inclusion of performance-based competency checks.

Original languageEnglish (US)
JournalAmerican Journal of Occupational Therapy
Volume65
Issue number6
DOIs
StatePublished - Nov 1 2011

Fingerprint

Occupational Therapy
Focus Groups
Safety
Geriatrics
Rehabilitation
Assertiveness
Professional Practice
Occupational Therapists

Keywords

  • Medical errors
  • Occupational therapy
  • Professional competence
  • Safety

ASJC Scopus subject areas

  • Occupational Therapy

Cite this

Improving client safety : Strategies to prevent and reduce practice errors in occupational therapy. / Mu, Keli; Lohman, Helene; Scheirton, Linda S.; Cochran, Teresa M; Coppard, Brenda M.; Kokesh, Stephanie R.

In: American Journal of Occupational Therapy, Vol. 65, No. 6, 01.11.2011.

Research output: Contribution to journalArticle

Mu, Keli ; Lohman, Helene ; Scheirton, Linda S. ; Cochran, Teresa M ; Coppard, Brenda M. ; Kokesh, Stephanie R. / Improving client safety : Strategies to prevent and reduce practice errors in occupational therapy. In: American Journal of Occupational Therapy. 2011 ; Vol. 65, No. 6.
@article{dc6a6b155d8f4ee2bbaabd1d455f7005,
title = "Improving client safety: Strategies to prevent and reduce practice errors in occupational therapy",
abstract = "OBJECTIVE: This qualitative focus group study investigated the strategies to prevent or reduce practice errors used by occupational therapists who practice in physical rehabilitation and geriatrics. METHOD: A total of 34 occupational therapists from four geographic regions across the United States participated in four focus groups. Participants worked in the areas of physical rehabilitation or geriatrics and had a minimum of 1 year of practice. Participants responded to open-ended, guiding questions. Data collected from the focus groups were analyzed qualitatively for themes. RESULTS: Analysis of the collected data yielded four themes related to specific strategies occupational therapists use to prevent or reduce practice errors: (1) strengthen orientation and mentoring for new therapists, (2) ensure competency through performance competency checks, (3) enhance existing or establish new safety policies and procedures, and (4) advocate for the profession and for systemic change. CONCLUSION: Findings of the study suggest that occupational therapists implement various discrete strategies to prevent or reduce practice errors and improve client safety. Occupational therapy practice and professional training must emphasize the inevitability of practice errors; the importance of orientation and training, including assertiveness training; and the inclusion of performance-based competency checks.",
keywords = "Medical errors, Occupational therapy, Professional competence, Safety",
author = "Keli Mu and Helene Lohman and Scheirton, {Linda S.} and Cochran, {Teresa M} and Coppard, {Brenda M.} and Kokesh, {Stephanie R.}",
year = "2011",
month = "11",
day = "1",
doi = "10.5014/ajot.2011.000562",
language = "English (US)",
volume = "65",
journal = "American Journal of Occupational Therapy",
issn = "0272-9490",
publisher = "American Occupational Therapy Association, Inc",
number = "6",

}

TY - JOUR

T1 - Improving client safety

T2 - Strategies to prevent and reduce practice errors in occupational therapy

AU - Mu, Keli

AU - Lohman, Helene

AU - Scheirton, Linda S.

AU - Cochran, Teresa M

AU - Coppard, Brenda M.

AU - Kokesh, Stephanie R.

PY - 2011/11/1

Y1 - 2011/11/1

N2 - OBJECTIVE: This qualitative focus group study investigated the strategies to prevent or reduce practice errors used by occupational therapists who practice in physical rehabilitation and geriatrics. METHOD: A total of 34 occupational therapists from four geographic regions across the United States participated in four focus groups. Participants worked in the areas of physical rehabilitation or geriatrics and had a minimum of 1 year of practice. Participants responded to open-ended, guiding questions. Data collected from the focus groups were analyzed qualitatively for themes. RESULTS: Analysis of the collected data yielded four themes related to specific strategies occupational therapists use to prevent or reduce practice errors: (1) strengthen orientation and mentoring for new therapists, (2) ensure competency through performance competency checks, (3) enhance existing or establish new safety policies and procedures, and (4) advocate for the profession and for systemic change. CONCLUSION: Findings of the study suggest that occupational therapists implement various discrete strategies to prevent or reduce practice errors and improve client safety. Occupational therapy practice and professional training must emphasize the inevitability of practice errors; the importance of orientation and training, including assertiveness training; and the inclusion of performance-based competency checks.

AB - OBJECTIVE: This qualitative focus group study investigated the strategies to prevent or reduce practice errors used by occupational therapists who practice in physical rehabilitation and geriatrics. METHOD: A total of 34 occupational therapists from four geographic regions across the United States participated in four focus groups. Participants worked in the areas of physical rehabilitation or geriatrics and had a minimum of 1 year of practice. Participants responded to open-ended, guiding questions. Data collected from the focus groups were analyzed qualitatively for themes. RESULTS: Analysis of the collected data yielded four themes related to specific strategies occupational therapists use to prevent or reduce practice errors: (1) strengthen orientation and mentoring for new therapists, (2) ensure competency through performance competency checks, (3) enhance existing or establish new safety policies and procedures, and (4) advocate for the profession and for systemic change. CONCLUSION: Findings of the study suggest that occupational therapists implement various discrete strategies to prevent or reduce practice errors and improve client safety. Occupational therapy practice and professional training must emphasize the inevitability of practice errors; the importance of orientation and training, including assertiveness training; and the inclusion of performance-based competency checks.

KW - Medical errors

KW - Occupational therapy

KW - Professional competence

KW - Safety

UR - http://www.scopus.com/inward/record.url?scp=80855156887&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=80855156887&partnerID=8YFLogxK

U2 - 10.5014/ajot.2011.000562

DO - 10.5014/ajot.2011.000562

M3 - Article

VL - 65

JO - American Journal of Occupational Therapy

JF - American Journal of Occupational Therapy

SN - 0272-9490

IS - 6

ER -