Identification-interaction innovation: A phenomenological basis for an information services view

Dirk Hovorka, Matt Germonprez

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

In this chapter, we challenge the received view of design research in light of an information services view. We argue that, in relation to the work of Orlikowski and Iacono, an information services view describes a unique class of information systems (IS), in which users are able to identify, interact and innovate with information service systems. To better support this phenomenon, we propose a phenomenological approach to better understand participant interaction and redesign of recombinant services in the secondary design phase. We suggest four design metaphors that will shape our perception and design approach to this emerging class of cognitive-technical systems.

Original languageEnglish (US)
Title of host publicationInformation Systems Foundations
Subtitle of host publicationThe Role of Design Science
EditorsShirley D. Gregor, Dennis N. Hart
PublisherANU E Press
Pages3-19
Number of pages17
ISBN (Electronic)9781921666346
Publication statusPublished - Jan 1 2010
Event4th Biennial Information Systems Foundations Workshop, WISF 2008 - Canberra, Australia
Duration: Oct 2 2008Oct 3 2008

Publication series

NameInformation Systems Foundations: The Role of Design Science

Other

Other4th Biennial Information Systems Foundations Workshop, WISF 2008
CountryAustralia
CityCanberra
Period10/2/0810/3/08

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ASJC Scopus subject areas

  • Information Systems

Cite this

Hovorka, D., & Germonprez, M. (2010). Identification-interaction innovation: A phenomenological basis for an information services view. In S. D. Gregor, & D. N. Hart (Eds.), Information Systems Foundations: The Role of Design Science (pp. 3-19). (Information Systems Foundations: The Role of Design Science). ANU E Press.