Group support systems through the lens of action research: Experiences in organisations

Robert Davidson, Sajda Qureshi, Gert Jan De Vreede, Doug Vogel, Noel Jones

Research output: Contribution to journalArticle

3 Citations (Scopus)

Abstract

In recent years, Group Support Systems (GSS) have been increasingly employed in organisational settings and a variety of task environments. In this paper we demonstrate how GSS can be embedded within an action research intervention, with research informing practice and vice-versa. This form of direct intervention in an organisational problem context stimulates participation in group interaction, with all stakeholders contributing, learning and benefiting. Five cases from different geosocial environments on three continents are used to illustrate the challenges and opportunities that arise. Benefits for organisational researchers and practitioners are identified and recommendations made for future work.

Original languageEnglish (US)
Pages (from-to)6-23
Number of pages18
JournalJournal of Global Information Technology Management
Volume3
Issue number4
DOIs
StatePublished - Sep 2000

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Lenses
Group support systems
Stakeholders
Participation
Task environment
Group interaction

Keywords

  • Action Research
  • Group Support Systems
  • MultiCultural Context
  • Organisational Experiences

ASJC Scopus subject areas

  • Information Systems
  • Information Systems and Management

Cite this

Group support systems through the lens of action research : Experiences in organisations. / Davidson, Robert; Qureshi, Sajda; De Vreede, Gert Jan; Vogel, Doug; Jones, Noel.

In: Journal of Global Information Technology Management, Vol. 3, No. 4, 09.2000, p. 6-23.

Research output: Contribution to journalArticle

Davidson, Robert ; Qureshi, Sajda ; De Vreede, Gert Jan ; Vogel, Doug ; Jones, Noel. / Group support systems through the lens of action research : Experiences in organisations. In: Journal of Global Information Technology Management. 2000 ; Vol. 3, No. 4. pp. 6-23.
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