Exploring the application and acceptance of group support systems in Africa

Gert Jan De Vreede, Noel Jones, Rabson J. Mgaya

Research output: Contribution to journalArticle

70 Citations (Scopus)

Abstract

Cross-cultural GSS field studies are scarce. Although the state of knowledge and theory development in this area warrants a focus on descriptive field explorations, most cross-cultural GSS research has taken place in laboratory environments. The study reported here represents the first detailed descriptive field study of GSS application in Africa. A grounded theory approach was used to collect and analyze data on eleven projects in which GSS meetings were organized in Malawi, Zimbabwe, and Tanzania. From the data emerged a model of GSS acceptance in the cultures investigated that extends the Technology Acceptance Model (TAM) in terms of a specification of a number of relevant external factors. These factors include the endorsement of top management, computer literacy, oral communication preference, referent power, and satisfaction with use. Furthermore, the findings suggest that there is potential for applying GSS in Africa to support capacity-building efforts, which tops the agenda of international deve lopment agencies.

Original languageEnglish (US)
Pages (from-to)197-234
Number of pages38
JournalJournal of Management Information Systems
Volume15
Issue number3
StatePublished - Dec 1 1998

Fingerprint

acceptance
development theory
Malawi
field of study
Zimbabwe
Tanzania
grounded theory
Group
literacy
Specifications
communication
Communication
management
Africa
Field study
Group support systems
Acceptance
Agenda
Capacity building
External factors

Keywords

  • Cross-cultural studies
  • Field study
  • Grounded theory research
  • Group support systems
  • Technology acceptance

ASJC Scopus subject areas

  • Management Information Systems
  • Computer Science Applications
  • Management Science and Operations Research
  • Information Systems and Management

Cite this

Exploring the application and acceptance of group support systems in Africa. / De Vreede, Gert Jan; Jones, Noel; Mgaya, Rabson J.

In: Journal of Management Information Systems, Vol. 15, No. 3, 01.12.1998, p. 197-234.

Research output: Contribution to journalArticle

De Vreede, Gert Jan ; Jones, Noel ; Mgaya, Rabson J. / Exploring the application and acceptance of group support systems in Africa. In: Journal of Management Information Systems. 1998 ; Vol. 15, No. 3. pp. 197-234.
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