Ergonomic concerns in Enterprise Resource Planning (ERP) systems and its implementations

Ram R. Bishu, Brian M. Kleiner, Colin G. Drury

Research output: Chapter in Book/Report/Conference proceedingConference contribution

7 Scopus citations

Abstract

Enterprise Resource Planning (ERP) systems promise to improve the overall effectiveness of organizations through integration of all the functionalities within the organizations. Further, within the context of "managing the supply chain", ERP systems promise to include even more coverage, in essence automating the entire Chain. This is achieved through all encompassing software. Over the last four years, success stories of ERP implementations have been few and far in between. Besides high initial start-up costs and high implementation costs, the implementation process have been problematic due to lack of due consideration to the 'human' component. Consequently, many companies have minimized their losses by abandoning their projects mid-course. This paper takes the perspective that ERP is in desperate need of ergonomic research, design and implementation to minimize the financial and human costs currently being experienced.

Original languageEnglish (US)
Title of host publicationGlobal Engineering, Manufacturing and Enterprise Networks - IFIP TC5 WG5.3/5.7/5.12 4th International Working Conf. on the Design of Information Infrastructure Systems for Manufacturing, DIISM 2000
PublisherSpringer New York LLC
Pages146-155
Number of pages10
ISBN (Print)9781475710120
DOIs
Publication statusPublished - Jan 1 2001
EventIFIP TC5 WG5.3/5.7/5.12 4th International Working Conference on the Design of Information Infrastructure Systems for Manufacturing, DIISM 2000 - Melbourne, VC, Australia
Duration: Nov 15 2000Nov 17 2000

Publication series

NameIFIP Advances in Information and Communication Technology
Volume63
ISSN (Print)1868-4238

Conference

ConferenceIFIP TC5 WG5.3/5.7/5.12 4th International Working Conference on the Design of Information Infrastructure Systems for Manufacturing, DIISM 2000
CountryAustralia
CityMelbourne, VC
Period11/15/0011/17/00

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Keywords

  • ERP systems
  • Ergonomics
  • Implementation

ASJC Scopus subject areas

  • Information Systems
  • Computer Networks and Communications
  • Information Systems and Management

Cite this

Bishu, R. R., Kleiner, B. M., & Drury, C. G. (2001). Ergonomic concerns in Enterprise Resource Planning (ERP) systems and its implementations. In Global Engineering, Manufacturing and Enterprise Networks - IFIP TC5 WG5.3/5.7/5.12 4th International Working Conf. on the Design of Information Infrastructure Systems for Manufacturing, DIISM 2000 (pp. 146-155). (IFIP Advances in Information and Communication Technology; Vol. 63). Springer New York LLC. https://doi.org/10.1007/978-0-387-35412-5