Do non-response follow-ups improve or reduce data quality? A review of the existing literature

Research output: Contribution to journalArticle

24 Scopus citations


The paper systematically reviews existing literature on the relationship between the level of effort to recruit a sampled person and the measurement quality of survey data. Hypotheses proposed for this relationship are reviewed. Empirical findings for the relationship between level of effort as measured by paradata (the number of follow-up attempts, refusal conversion and time in the field) and question-specific item non-response rates, aggregate measures of item non-response rates, response accuracy and various measurement errors on attitudinal questions are examined through a qualitative review.

Original languageEnglish (US)
Pages (from-to)129-145
Number of pages17
JournalJournal of the Royal Statistical Society. Series A: Statistics in Society
Issue number1
StatePublished - Jan 1 2013



  • Item non-response
  • Measurement error
  • Non-response propensity
  • Paradata
  • Total survey error

ASJC Scopus subject areas

  • Statistics and Probability
  • Social Sciences (miscellaneous)
  • Economics and Econometrics
  • Statistics, Probability and Uncertainty

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