Business process modelling using discrete-event simulation: current opportunities and future challenges

Vlatka Hlupic, Gert Jan de Vreede, Gert Jan de Vreede

Research output: Contribution to journalArticle

30 Citations (Scopus)

Abstract

Competitive pressures and global business trends urge many organisations to radically change business processes. Although this can provide significant benefits such as reducing costs or improving efficiency, there are substantial risks associated with it. Using simulation for modelling and analysis of business processes can reduce that risk and increase the chance for success of business process reengineering projects. This paper investigates the potential of simulation to be used for business process modelling and discusses its main challenges and opportunities. Following a discussion on business process modelling methods and tools, the use of simulation modelling for evaluating alternative business process arrangements is investigated. Two examples of simulation models representing business processes are presented and discussed. Future trends and challenges in business process simulation are discussed and conclusions are drawn.

Original languageEnglish (US)
Pages (from-to)72-81
Number of pages10
JournalInternational Journal of Simulation and Process Modelling
Volume1
Issue number1-2
StatePublished - Jan 1 2005

Fingerprint

Business Process Modeling
Discrete event simulation
Discrete Event Simulation
Business Process
Industry
Business Process Re-engineering
Process Simulation
Simulation Modeling
Modeling Method
Arrangement
Simulation
Simulation Model
Reengineering
Alternatives
Costs
Modeling

Keywords

  • business process modelling
  • examples of business process simulation
  • simulation

ASJC Scopus subject areas

  • Modeling and Simulation
  • Computer Science Applications
  • Applied Mathematics

Cite this

Business process modelling using discrete-event simulation : current opportunities and future challenges. / Hlupic, Vlatka; de Vreede, Gert Jan; de Vreede, Gert Jan.

In: International Journal of Simulation and Process Modelling, Vol. 1, No. 1-2, 01.01.2005, p. 72-81.

Research output: Contribution to journalArticle

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