Automated group facilitation for gathering wide audience end-user requirements

Douglas C Derrick, Aaron Read, Cuong Nguyen, Andy Callens, Gerardus de Vreede

Research output: Chapter in Book/Report/Conference proceedingConference contribution

9 Citations (Scopus)

Abstract

The System development projects continue to fail at unacceptable rates. Including a wide array of users in the requirements development process for a wide-audience system can help to increase system success. Facilitated group workshops can effectively and efficiently gather requirements from several different users. To decrease cost and increase the number of potential workshop participants, we designed an embodied agent facilitator to guide groups through the facilitation process. We extend previous research which found human facilitated prompting to be effective at increasing the completeness of requirements gathered by replacing the facilitator with an avatar which administered the same prompts. We hypothesize that the avatar facilitated group will also have a significant increase in the quality and quantity of requirements gathered and find support for our hypothesis.

Original languageEnglish (US)
Title of host publicationProceedings of the 46th Annual Hawaii International Conference on System Sciences, HICSS 2013
Pages195-204
Number of pages10
DOIs
StatePublished - Apr 3 2013
Event46th Annual Hawaii International Conference on System Sciences, HICSS 2013 - Wailea, Maui, HI, United States
Duration: Jan 7 2013Jan 10 2013

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
ISSN (Print)1530-1605

Conference

Conference46th Annual Hawaii International Conference on System Sciences, HICSS 2013
CountryUnited States
CityWailea, Maui, HI
Period1/7/131/10/13

Fingerprint

Costs

ASJC Scopus subject areas

  • Engineering(all)

Cite this

Derrick, D. C., Read, A., Nguyen, C., Callens, A., & de Vreede, G. (2013). Automated group facilitation for gathering wide audience end-user requirements. In Proceedings of the 46th Annual Hawaii International Conference on System Sciences, HICSS 2013 (pp. 195-204). [6479858] (Proceedings of the Annual Hawaii International Conference on System Sciences). https://doi.org/10.1109/HICSS.2013.109

Automated group facilitation for gathering wide audience end-user requirements. / Derrick, Douglas C; Read, Aaron; Nguyen, Cuong; Callens, Andy; de Vreede, Gerardus.

Proceedings of the 46th Annual Hawaii International Conference on System Sciences, HICSS 2013. 2013. p. 195-204 6479858 (Proceedings of the Annual Hawaii International Conference on System Sciences).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Derrick, DC, Read, A, Nguyen, C, Callens, A & de Vreede, G 2013, Automated group facilitation for gathering wide audience end-user requirements. in Proceedings of the 46th Annual Hawaii International Conference on System Sciences, HICSS 2013., 6479858, Proceedings of the Annual Hawaii International Conference on System Sciences, pp. 195-204, 46th Annual Hawaii International Conference on System Sciences, HICSS 2013, Wailea, Maui, HI, United States, 1/7/13. https://doi.org/10.1109/HICSS.2013.109
Derrick DC, Read A, Nguyen C, Callens A, de Vreede G. Automated group facilitation for gathering wide audience end-user requirements. In Proceedings of the 46th Annual Hawaii International Conference on System Sciences, HICSS 2013. 2013. p. 195-204. 6479858. (Proceedings of the Annual Hawaii International Conference on System Sciences). https://doi.org/10.1109/HICSS.2013.109
Derrick, Douglas C ; Read, Aaron ; Nguyen, Cuong ; Callens, Andy ; de Vreede, Gerardus. / Automated group facilitation for gathering wide audience end-user requirements. Proceedings of the 46th Annual Hawaii International Conference on System Sciences, HICSS 2013. 2013. pp. 195-204 (Proceedings of the Annual Hawaii International Conference on System Sciences).
@inproceedings{b1e7c5d464f441a989ebc3d692c782a0,
title = "Automated group facilitation for gathering wide audience end-user requirements",
abstract = "The System development projects continue to fail at unacceptable rates. Including a wide array of users in the requirements development process for a wide-audience system can help to increase system success. Facilitated group workshops can effectively and efficiently gather requirements from several different users. To decrease cost and increase the number of potential workshop participants, we designed an embodied agent facilitator to guide groups through the facilitation process. We extend previous research which found human facilitated prompting to be effective at increasing the completeness of requirements gathered by replacing the facilitator with an avatar which administered the same prompts. We hypothesize that the avatar facilitated group will also have a significant increase in the quality and quantity of requirements gathered and find support for our hypothesis.",
author = "Derrick, {Douglas C} and Aaron Read and Cuong Nguyen and Andy Callens and {de Vreede}, Gerardus",
year = "2013",
month = "4",
day = "3",
doi = "10.1109/HICSS.2013.109",
language = "English (US)",
isbn = "9780769548920",
series = "Proceedings of the Annual Hawaii International Conference on System Sciences",
pages = "195--204",
booktitle = "Proceedings of the 46th Annual Hawaii International Conference on System Sciences, HICSS 2013",

}

TY - GEN

T1 - Automated group facilitation for gathering wide audience end-user requirements

AU - Derrick, Douglas C

AU - Read, Aaron

AU - Nguyen, Cuong

AU - Callens, Andy

AU - de Vreede, Gerardus

PY - 2013/4/3

Y1 - 2013/4/3

N2 - The System development projects continue to fail at unacceptable rates. Including a wide array of users in the requirements development process for a wide-audience system can help to increase system success. Facilitated group workshops can effectively and efficiently gather requirements from several different users. To decrease cost and increase the number of potential workshop participants, we designed an embodied agent facilitator to guide groups through the facilitation process. We extend previous research which found human facilitated prompting to be effective at increasing the completeness of requirements gathered by replacing the facilitator with an avatar which administered the same prompts. We hypothesize that the avatar facilitated group will also have a significant increase in the quality and quantity of requirements gathered and find support for our hypothesis.

AB - The System development projects continue to fail at unacceptable rates. Including a wide array of users in the requirements development process for a wide-audience system can help to increase system success. Facilitated group workshops can effectively and efficiently gather requirements from several different users. To decrease cost and increase the number of potential workshop participants, we designed an embodied agent facilitator to guide groups through the facilitation process. We extend previous research which found human facilitated prompting to be effective at increasing the completeness of requirements gathered by replacing the facilitator with an avatar which administered the same prompts. We hypothesize that the avatar facilitated group will also have a significant increase in the quality and quantity of requirements gathered and find support for our hypothesis.

UR - http://www.scopus.com/inward/record.url?scp=84875531395&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84875531395&partnerID=8YFLogxK

U2 - 10.1109/HICSS.2013.109

DO - 10.1109/HICSS.2013.109

M3 - Conference contribution

AN - SCOPUS:84875531395

SN - 9780769548920

T3 - Proceedings of the Annual Hawaii International Conference on System Sciences

SP - 195

EP - 204

BT - Proceedings of the 46th Annual Hawaii International Conference on System Sciences, HICSS 2013

ER -