A three-tier knowledge management scheme for software engineering support and innovation

Richard D. Corbin, Christopher B. Dunbar, Qiuming Zhu

Research output: Contribution to journalArticle

23 Citations (Scopus)

Abstract

To ensure smooth and successful transition of software innovations to enterprise systems, it is critical to maintain proper levels of knowledge about the system configuration, the operational environment, and the technology in both existing and new systems. We present a three-tier knowledge management scheme through a systematic planning of actions spanning the transition processes in levels from conceptual exploration to prototype development, experimentation, and product evaluation. The three-tier scheme is an integrated effort for bridging the development and operation communities, maintaining stability to the operational performance, and adapting swiftly to software technology innovations. The scheme combines experiences of academic researches and industrial practitioners to provide necessary technical expertise and qualifications for knowledge management in software engineering support (SES) processes.

Original languageEnglish (US)
Pages (from-to)1494-1505
Number of pages12
JournalJournal of Systems and Software
Volume80
Issue number9
DOIs
StatePublished - Sep 1 2007

Fingerprint

Knowledge management
Software engineering
Innovation
Planning
Industry

Keywords

  • Human and system interaction
  • Knowledge management
  • Software engineering process
  • Software system support
  • Technology innovation

ASJC Scopus subject areas

  • Computer Science Applications
  • Information Systems
  • Software

Cite this

A three-tier knowledge management scheme for software engineering support and innovation. / Corbin, Richard D.; Dunbar, Christopher B.; Zhu, Qiuming.

In: Journal of Systems and Software, Vol. 80, No. 9, 01.09.2007, p. 1494-1505.

Research output: Contribution to journalArticle

Corbin, Richard D. ; Dunbar, Christopher B. ; Zhu, Qiuming. / A three-tier knowledge management scheme for software engineering support and innovation. In: Journal of Systems and Software. 2007 ; Vol. 80, No. 9. pp. 1494-1505.
@article{6d02e346c3474d548a776c6cc441a411,
title = "A three-tier knowledge management scheme for software engineering support and innovation",
abstract = "To ensure smooth and successful transition of software innovations to enterprise systems, it is critical to maintain proper levels of knowledge about the system configuration, the operational environment, and the technology in both existing and new systems. We present a three-tier knowledge management scheme through a systematic planning of actions spanning the transition processes in levels from conceptual exploration to prototype development, experimentation, and product evaluation. The three-tier scheme is an integrated effort for bridging the development and operation communities, maintaining stability to the operational performance, and adapting swiftly to software technology innovations. The scheme combines experiences of academic researches and industrial practitioners to provide necessary technical expertise and qualifications for knowledge management in software engineering support (SES) processes.",
keywords = "Human and system interaction, Knowledge management, Software engineering process, Software system support, Technology innovation",
author = "Corbin, {Richard D.} and Dunbar, {Christopher B.} and Qiuming Zhu",
year = "2007",
month = "9",
day = "1",
doi = "10.1016/j.jss.2007.01.013",
language = "English (US)",
volume = "80",
pages = "1494--1505",
journal = "Journal of Systems and Software",
issn = "0164-1212",
publisher = "Elsevier Inc.",
number = "9",

}

TY - JOUR

T1 - A three-tier knowledge management scheme for software engineering support and innovation

AU - Corbin, Richard D.

AU - Dunbar, Christopher B.

AU - Zhu, Qiuming

PY - 2007/9/1

Y1 - 2007/9/1

N2 - To ensure smooth and successful transition of software innovations to enterprise systems, it is critical to maintain proper levels of knowledge about the system configuration, the operational environment, and the technology in both existing and new systems. We present a three-tier knowledge management scheme through a systematic planning of actions spanning the transition processes in levels from conceptual exploration to prototype development, experimentation, and product evaluation. The three-tier scheme is an integrated effort for bridging the development and operation communities, maintaining stability to the operational performance, and adapting swiftly to software technology innovations. The scheme combines experiences of academic researches and industrial practitioners to provide necessary technical expertise and qualifications for knowledge management in software engineering support (SES) processes.

AB - To ensure smooth and successful transition of software innovations to enterprise systems, it is critical to maintain proper levels of knowledge about the system configuration, the operational environment, and the technology in both existing and new systems. We present a three-tier knowledge management scheme through a systematic planning of actions spanning the transition processes in levels from conceptual exploration to prototype development, experimentation, and product evaluation. The three-tier scheme is an integrated effort for bridging the development and operation communities, maintaining stability to the operational performance, and adapting swiftly to software technology innovations. The scheme combines experiences of academic researches and industrial practitioners to provide necessary technical expertise and qualifications for knowledge management in software engineering support (SES) processes.

KW - Human and system interaction

KW - Knowledge management

KW - Software engineering process

KW - Software system support

KW - Technology innovation

UR - http://www.scopus.com/inward/record.url?scp=34547738056&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=34547738056&partnerID=8YFLogxK

U2 - 10.1016/j.jss.2007.01.013

DO - 10.1016/j.jss.2007.01.013

M3 - Article

VL - 80

SP - 1494

EP - 1505

JO - Journal of Systems and Software

JF - Journal of Systems and Software

SN - 0164-1212

IS - 9

ER -